Question 1

What services does IB Solutions offer?

Accepted Answer

IB Solutions offers a comprehensive range of technology services including custom software development, web and mobile application development, cloud solutions, DevOps services, UI/UX design, e-commerce development, API integration, quality assurance, IT consulting, enterprise solutions, database management, cybersecurity, AI/ML solutions, and ongoing maintenance and support.

Question 2

Where is IB Solutions located?

Accepted Answer

IB Solutions is based in India. We serve clients across the nation and internationally, providing remote collaboration and support. Contact us via email at info@ibsolution.net for any inquiries.

Question 3

How long has IB Solutions been in business?

Accepted Answer

IB Solutions was founded in 1999 and has been delivering technology solutions for over 26 years. During this time, we have completed more than 1000 projects for over 500 clients across various industries.

Question 4

How do you approach custom software development projects?

Accepted Answer

We follow an agile methodology for custom software development. This includes initial discovery and requirements gathering, solution architecture design, iterative development with regular sprint deliveries, comprehensive testing, deployment, and ongoing support. We maintain close collaboration with clients throughout the process.

Question 5

Do you develop both native and cross-platform mobile applications?

Accepted Answer

Yes, we develop both native applications for iOS and Android using Swift and Kotlin respectively, as well as cross-platform solutions using React Native and Flutter. We help clients choose the right approach based on their specific requirements, budget, and timeline.

Question 6

Which cloud platforms do you work with?

Accepted Answer

We work with all major cloud platforms including Amazon Web Services, Microsoft Azure, and Google Cloud Platform. Our experienced cloud architects help clients choose the right platform based on their requirements and can also design multi-cloud or hybrid cloud solutions.

Question 7

Can you help with legacy system modernisation?

Accepted Answer

Yes, legacy system modernisation is one of our core competencies. We help organisations migrate from outdated systems to modern platforms, whether through complete rewrites, phased migrations, or wrapper approaches. We ensure minimal disruption to business operations during the transition.

Question 8

What is your typical project timeline?

Accepted Answer

Project timelines vary based on scope and complexity. A simple web application might take eight to twelve weeks, while complex enterprise projects can span six months or more. During initial discussions, we provide detailed timeline estimates based on your specific requirements.

Question 9

How do you handle project communication?

Accepted Answer

We maintain transparent communication throughout the project. This includes regular status updates, weekly or bi-weekly progress meetings, access to project management tools, and a dedicated point of contact. We adapt our communication style to match your preferences and timezone.

Question 10

What happens after the project is delivered?

Accepted Answer

We offer comprehensive post-delivery support including warranty periods for bug fixes, optional maintenance contracts for ongoing support, training for your team, and documentation. We believe in long-term partnerships and many of our clients continue working with us for years after initial delivery.

Question 11

What technologies do you specialise in?

Accepted Answer

Our technology expertise spans frontend frameworks like React, Angular, and Vue.js; backend technologies including Node.js, Python, Java, and .NET; mobile platforms including iOS, Android, React Native, and Flutter; databases both SQL and NoSQL; and cloud platforms including AWS, Azure, and GCP.

Question 12

How do you ensure code quality?

Accepted Answer

We maintain high code quality through multiple practices including code reviews, automated testing, continuous integration, coding standards enforcement, and regular refactoring. Our QA team conducts thorough testing at multiple levels including unit, integration, and end-to-end testing.

Question 13

Do you follow security best practices?

Accepted Answer

Security is built into everything we do. We follow OWASP guidelines, conduct regular security assessments, and implement secure coding practices. All our developers receive security awareness training.

Question 14

How do you structure project pricing?

Accepted Answer

We offer flexible engagement models including fixed-price projects for well-defined scope, time and materials for evolving requirements, and dedicated team arrangements for long-term engagements. We discuss options during initial consultations to find the best fit for your needs.

Question 15

Do you sign NDAs and confidentiality agreements?

Accepted Answer

Yes, we are happy to sign NDAs before any detailed discussions. We take intellectual property and confidentiality seriously. All our employees are bound by confidentiality agreements, and we have strict data handling policies in place.

Question 16

Can you work with our existing development team?

Accepted Answer

Absolutely. We often work alongside client development teams in various capacities including staff augmentation, specialised expertise for specific components, or as an extended team. We integrate smoothly with existing processes and tools.

Question 17

What support options are available?

Accepted Answer

We offer various support tiers from basic business hours support to 24/7 production support. Support packages can include incident response, bug fixes, performance monitoring, regular maintenance updates, and feature enhancements based on your needs.

Question 18

How quickly do you respond to support requests?

Accepted Answer

Response times depend on the support tier and issue severity. Critical production issues receive immediate attention with response times as low as fifteen minutes for premium support. Standard issues are typically addressed within four to eight business hours.

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